topic Email mycare@o2mail.co.uk in My O2

Email mycare@o2mail.co.uk

Teaprow — Wed, 27 May 2020 16:42:52 GMT

I have received an email from mycare@o2mail.co.uk informing me I have money being owed that needs to be put in my account and asks for my bank details. Is this a scam?

Re: Email mycare@o2mail.co.uk

jonsie — Wed, 27 May 2020 16:46:31 GMT

Yes it's a scam @Teaprow

O2 will never ask you for account details either by text or by email

Re: Email mycare@o2mail.co.uk

Jp9 — Wed, 27 May 2020 16:49:05 GMT

Why is it asking me to pay my bill when I am a direct debit payer , someone please help ?

Re: Email mycare@o2mail.co.uk

Jp9 — Wed, 27 May 2020 16:50:29 GMT

Can some one please help ! I pay by direct debit

Re: Email mycare@o2mail.co.uk

jonsie — Wed, 27 May 2020 16:53:02 GMT

It's a scam phising email @Jp9

Advice here

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice