https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293931#M4765 <P>I have the my o2 app loaded on my Apple ipad and iphone.</P><P>&nbsp;</P><P>I have tried logging in on both devices and get into the app but I just get the spinning wheel on the app with the message Hanh on a second while we load everything.</P><P>&nbsp;</P><P>Does anyone else have this problem? Is the app down?</P><P>&nbsp;</P><P>Any help would be appreciated</P> Wed, 19 Feb 2020 07:50:02 GMT Spudwards56 2020-02-19T07:50:02Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293931#M4765 <P>I have the my o2 app loaded on my Apple ipad and iphone.</P><P>&nbsp;</P><P>I have tried logging in on both devices and get into the app but I just get the spinning wheel on the app with the message Hanh on a second while we load everything.</P><P>&nbsp;</P><P>Does anyone else have this problem? Is the app down?</P><P>&nbsp;</P><P>Any help would be appreciated</P> Wed, 19 Feb 2020 07:50:02 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293931#M4765 Spudwards56 2020-02-19T07:50:02Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293933#M4766 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3785215">@Spudwards56</a>&nbsp;</P><P>I'm getting an error too so I guess it's down at the moment.</P> Wed, 19 Feb 2020 07:58:59 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293933#M4766 MI5 2020-02-19T07:58:59Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293936#M4767 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3785215">@Spudwards56</a>&nbsp;</P><P>No it isn't down. Mine is working I have just tried it</P> Wed, 19 Feb 2020 08:00:32 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293936#M4767 Cleoriff 2020-02-19T08:00:32Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293941#M4768 <P>Just tried mine <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a>&nbsp; and it's working ?</P> Wed, 19 Feb 2020 08:01:33 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293941#M4768 Cleoriff 2020-02-19T08:01:33Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293943#M4769 Mine isn't.<BR />Must be another of those account specific issues. Wed, 19 Feb 2020 08:04:48 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293943#M4769 MI5 2020-02-19T08:04:48Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293946#M4770 Android app not working here just a message saying this page can not be displayed was working OK yesterday. Web version fine. Wed, 19 Feb 2020 08:15:41 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293946#M4770 djbsuffolk 2020-02-19T08:15:41Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293947#M4771 <P>Thanks mate for the reply much appreciated</P> Wed, 19 Feb 2020 08:18:18 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293947#M4771 Spudwards56 2020-02-19T08:18:18Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293951#M4772 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3785215">@Spudwards56</a>&nbsp;</P><P>Try again later and if it's not fixed, give customer service a call <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Wed, 19 Feb 2020 08:31:11 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293951#M4772 MI5 2020-02-19T08:31:11Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293954#M4773 <P>Well although I can access the app and the first page is displayed</P><P><IMG src="https://scontent.flhr2-1.fna.fbcdn.net/v/t1.15752-9/86935179_1440781739416607_8320702307897442304_n.jpg?_nc_cat=105&amp;_nc_oc=AQm1B6CCV-c4VygIFPgh5MH-DUZXj0Skppk0jvlwlx88EUpsNmG3Y2jpJPA76SYATOlwCfH-LN744Df8IauhVYBc&amp;_nc_ht=scontent.flhr2-1.fna&amp;oh=642b63d5ed650eaa46984251fd7875f2&amp;oe=5EFB874A" border="0" alt="" /></P><P>I can't move from there. I am told I have no internet (I have) and then told it isn't working...so yes it's down.:smileysad:</P><P>Another thing not working for O2!!</P><P>&nbsp;</P><P>Edited to add...looking at the above, it also appears to be out of date. We are well past the 23rd January, it should be displaying Data renewal, 23rd February!!!!!</P> Wed, 19 Feb 2020 08:41:37 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293954#M4773 Cleoriff 2020-02-19T08:41:37Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293958#M4774 Must be down for maintenance I guess.....<BR /> Wed, 19 Feb 2020 08:42:02 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293958#M4774 MI5 2020-02-19T08:42:02Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293962#M4775 <P>Looks like the server is having a few issues, the mobile web version and normal web versions are working fine though.</P><P>&nbsp;</P><P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1616725">@Marjo</a>&nbsp;@martin-o2 can you please feedback as well</P> Wed, 19 Feb 2020 08:51:47 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1293962#M4775 madasaf1sh 2020-02-19T08:51:47Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294033#M4781 <P>Problem at the moment</P><P>&nbsp;</P><P><A href="https://community.o2.co.uk/t5/Welcome-News/My-O2-app-currently-unavailable/m-p/1294016#M33111" target="_blank">https://community.o2.co.uk/t5/Welcome-News/My-O2-app-currently-unavailable/m-p/1294016#M33111</A></P> Wed, 19 Feb 2020 10:58:20 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294033#M4781 jonsie 2020-02-19T10:58:20Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294233#M4791 <P>Android app back up and running for me - just in time for my next bill tomorrow!&nbsp;</P> Wed, 19 Feb 2020 20:58:08 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294233#M4791 djbsuffolk 2020-02-19T20:58:08Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294237#M4792 <BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3709670">@djbsuffolk</a>&nbsp;wrote:<BR /><P>Android app back up and running for me - just in time for my next bill tomorrow!&nbsp;</P><HR /></BLOCKQUOTE><P>not here yet</P><P>&nbsp;</P><P>Edit. yes it is now&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@E0765C4CD5EFEA21E54A7422D8ED46F1/images/smilies/009.png" alt="smiling" title="smiling" /></P> Wed, 19 Feb 2020 21:09:06 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294237#M4792 jonsie 2020-02-19T21:09:06Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294238#M4793 <P>Yes mine is working properly now</P> Wed, 19 Feb 2020 21:08:35 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294238#M4793 Cleoriff 2020-02-19T21:08:35Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294239#M4794 I'm back up and running too. Wed, 19 Feb 2020 21:09:04 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294239#M4794 MI5 2020-02-19T21:09:04Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294542#M4811 <P>Hey&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3785215">@Spudwards56</a>&nbsp;and all, as there has been some fixes implemented now, would you try again to see if the My O2 app works now on your devices? <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /></P> Thu, 20 Feb 2020 17:41:43 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294542#M4811 Marjo 2020-02-20T17:41:43Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294611#M4812 <P>Still missing info on the front screen, not showing my data balance (MyO2 app), normally appears where the red arrow I put on this screenshot is. Also, upon checking, not visible on Web MyO2 either (pics below). 🤪</P><P>&nbsp;</P><P>Web:</P><P><IMG src="https://community.o2.co.uk/t5/image/serverpage/image-id/30414i62F50C6E02CE2047/image-size/large?v=1.0&amp;px=-1" border="0" alt="Screenshot_20200220-223507.jpg" title="Screenshot_20200220-223507.jpg" /></P><P>&nbsp;</P><P>App:</P><P><IMG src="https://community.o2.co.uk/t5/image/serverpage/image-id/30413i18002925C010048B/image-size/large?v=1.0&amp;px=-1" border="0" alt="Screenshot_20200220-223014.jpg" title="Screenshot_20200220-223014.jpg" /></P> Thu, 20 Feb 2020 22:38:00 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294611#M4812 pgn 2020-02-20T22:38:00Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294613#M4813 <BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/26417">@pgn</a>&nbsp;wrote:<BR /><P>Still missing info on the front screen, not showing my data balance (MyO2 app), normally appears where the red arrow I put on this screenshot is.&nbsp;</P><P>&nbsp;</P><P><IMG src="https://community.o2.co.uk/t5/image/serverpage/image-id/30413i18002925C010048B/image-size/large?v=1.0&amp;px=-1" border="0" alt="Screenshot_20200220-223014.jpg" title="Screenshot_20200220-223014.jpg" /></P><HR /></BLOCKQUOTE><P>Mine's the same as reported elsewhere on here......</P> Thu, 20 Feb 2020 22:34:59 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294613#M4813 MI5 2020-02-20T22:34:59Z https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294630#M4814 <P>So, mine was working perfectly this morning. Tried it just now and got this:</P><P>&nbsp;</P><P><IMG src="https://scontent.flhr2-2.fna.fbcdn.net/v/t1.15752-9/87177561_654680905277048_3371286505426255872_n.jpg?_nc_cat=104&amp;_nc_oc=AQmwFPDZi1p8YytEJzdnyjparGPoxf8R1muLe0lhFt2cveM8M07ugO8m2oDEQmE3jWR5XsN_SVO0WA3mS8tjJmCG&amp;_nc_ht=scontent.flhr2-2.fna&amp;oh=d14c0b078275d92929afba52c0146bca&amp;oe=5EC0C366" border="0" alt="" /></P> Thu, 20 Feb 2020 23:33:53 GMT https://community.o2.co.uk/t5/My-O2/My-o2-app-not-working/m-p/1294630#M4814 Cleoriff 2020-02-20T23:33:53Z