topic Pay as you go to pay monthly in My O2 https://community.o2.co.uk/t5/My-O2/Pay-as-you-go-to-pay-monthly/m-p/1258023#M4068 On Saturday I changed from a pay as you go tariff to pay monthly. My phone number was transferred to the new SIM card and everything seemed to be working as normal. I’m unable to sign into my O2 and when I do try and sign in on the Internet its saying my passwords incorrect. When changing the password it now asks what account your changing the password off show my email and now another with an o2 email address at the end. Is this normal? Tue, 24 Sep 2019 19:50:24 GMT NK 2019-09-24T19:50:24Z Pay as you go to pay monthly https://community.o2.co.uk/t5/My-O2/Pay-as-you-go-to-pay-monthly/m-p/1258023#M4068 On Saturday I changed from a pay as you go tariff to pay monthly. My phone number was transferred to the new SIM card and everything seemed to be working as normal. I’m unable to sign into my O2 and when I do try and sign in on the Internet its saying my passwords incorrect. When changing the password it now asks what account your changing the password off show my email and now another with an o2 email address at the end. Is this normal? Tue, 24 Sep 2019 19:50:24 GMT https://community.o2.co.uk/t5/My-O2/Pay-as-you-go-to-pay-monthly/m-p/1258023#M4068 NK 2019-09-24T19:50:24Z Re: Pay as you go to pay monthly https://community.o2.co.uk/t5/My-O2/Pay-as-you-go-to-pay-monthly/m-p/1258024#M4069 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3537048">@NK</a>&nbsp;</P><P>It would appear that the system has it's knickers in a twist.</P><P>Give customer service a call on 202 to reset your MyO2 account.</P> Tue, 24 Sep 2019 19:54:38 GMT https://community.o2.co.uk/t5/My-O2/Pay-as-you-go-to-pay-monthly/m-p/1258024#M4069 MI5 2019-09-24T19:54:38Z Re: Pay as you go to pay monthly https://community.o2.co.uk/t5/My-O2/Pay-as-you-go-to-pay-monthly/m-p/1258384#M4074 <P>Hey&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3537048">@NK</a>&nbsp;did you speak to customer services about this and if so what was the result?&nbsp;</P> Thu, 26 Sep 2019 11:02:11 GMT https://community.o2.co.uk/t5/My-O2/Pay-as-you-go-to-pay-monthly/m-p/1258384#M4074 Martin-O2 2019-09-26T11:02:11Z