https://community.o2.co.uk/t5/My-O2/Long-closed-products-showing-as-active/m-p/1819729#M31811 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/77526">@NetworkNorm</a>&nbsp;</P><P><BR />It took me 2 complaints to find someone who could remove them, it is down to the o2 extended warranties on some stuff..&nbsp;<BR /><BR />So 1st step is to call up o2 on 202 and then if it doesnt get done log a complaint, make sure you included the linked ID which will show..</P> Mon, 24 Nov 2025 17:38:32 GMT madasaf1sh 2025-11-24T17:38:32Z https://community.o2.co.uk/t5/My-O2/Long-closed-products-showing-as-active/m-p/1819726#M31809 Hi, In the past I’ve had two device plans with O2, both of which are long paid off and closed, however both still show as “active products” on myO2? Any ideas how to get rid of them? Mon, 24 Nov 2025 17:26:16 GMT https://community.o2.co.uk/t5/My-O2/Long-closed-products-showing-as-active/m-p/1819726#M31809 NetworkNorm 2025-11-24T17:26:16Z https://community.o2.co.uk/t5/My-O2/Long-closed-products-showing-as-active/m-p/1819728#M31810 <P>Sorry to be clear, I mean tech device plans ( EarPods ) not mobile device plans&nbsp;</P> Mon, 24 Nov 2025 17:26:46 GMT https://community.o2.co.uk/t5/My-O2/Long-closed-products-showing-as-active/m-p/1819728#M31810 NetworkNorm 2025-11-24T17:26:46Z https://community.o2.co.uk/t5/My-O2/Long-closed-products-showing-as-active/m-p/1819729#M31811 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/77526">@NetworkNorm</a>&nbsp;</P><P><BR />It took me 2 complaints to find someone who could remove them, it is down to the o2 extended warranties on some stuff..&nbsp;<BR /><BR />So 1st step is to call up o2 on 202 and then if it doesnt get done log a complaint, make sure you included the linked ID which will show..</P> Mon, 24 Nov 2025 17:38:32 GMT https://community.o2.co.uk/t5/My-O2/Long-closed-products-showing-as-active/m-p/1819729#M31811 madasaf1sh 2025-11-24T17:38:32Z