https://community.o2.co.uk/t5/My-O2/O2-Virgin-Media-Account-verification/m-p/1819452#M31807 <P>Sounds like a scam</P><P>O2 send a text to your phone for ID purposes</P><P>Just delete the email without opening the link</P><P>If it is indeed O2 they will contact you again</P> Sat, 22 Nov 2025 16:05:42 GMT jonsie 2025-11-22T16:05:42Z https://community.o2.co.uk/t5/My-O2/O2-Virgin-Media-Account-verification/m-p/1819447#M31803 <P>I've received a suspicious-looking e-mail, ostensibly from O2 and Virgin Media, telling me to 'verify my identity'. I don't understand why I've received it or why I need to verify my identity, or to who.</P><P>&nbsp;</P><P>I have an O2 pay-monthly mobile phone account and a Virgin Money account but neither of these have informed me of any changes I should be aware of.</P><P>&nbsp;</P><P>Is this another scam that I need to be wary of?</P><P>&nbsp;</P><P>Thank you,</P><P>&nbsp;</P><P>Elizabeth Anderson</P> Sat, 22 Nov 2025 13:33:15 GMT https://community.o2.co.uk/t5/My-O2/O2-Virgin-Media-Account-verification/m-p/1819447#M31803 abcdefg1 2025-11-22T13:33:15Z https://community.o2.co.uk/t5/My-O2/O2-Virgin-Media-Account-verification/m-p/1819448#M31804 <P>May well be.</P><P>Can you log in to MyO2 with no problems?</P><P>BTW Virgin Money has no connection whatsoever with O2 or Virgin Media.</P><P>&nbsp;</P> Sat, 22 Nov 2025 13:51:33 GMT https://community.o2.co.uk/t5/My-O2/O2-Virgin-Media-Account-verification/m-p/1819448#M31804 Enlli 2025-11-22T13:51:33Z https://community.o2.co.uk/t5/My-O2/O2-Virgin-Media-Account-verification/m-p/1819452#M31807 <P>Sounds like a scam</P><P>O2 send a text to your phone for ID purposes</P><P>Just delete the email without opening the link</P><P>If it is indeed O2 they will contact you again</P> Sat, 22 Nov 2025 16:05:42 GMT https://community.o2.co.uk/t5/My-O2/O2-Virgin-Media-Account-verification/m-p/1819452#M31807 jonsie 2025-11-22T16:05:42Z