topic Re: 02 open in My O2

02 open

carolsnoopy1976 — Mon, 08 Sep 2025 18:01:13 GMT

Hiya,

I hope someone can help,

I have a blue light card, but I am unable to add it, thus unable to get the discount. I walked into a store, and they told me they couldn't do it, so I followed the instructions, but was still unable. When I agreed to the contract on Friday, she informed me that I could go in-store, and they could help.

I am dyslexic and finding this really quite confusing and need support with it, as I am at a complete loss.

confused.com

Re: 02 open

madasaf1sh — Mon, 08 Sep 2025 18:07:23 GMT

@carolsnoopy1976

The Bluelight card is done differently, and the stores cant add it on..

All the details are here

Re: 02 open

MI5 — Mon, 08 Sep 2025 18:13:58 GMT

@carolsnoopy1976

There is also this specific post https://community.o2.co.uk/t5/Pay-Monthly/Read-here-to-learn-how-to-apply-a-Blue-Light-discount/td-p/1642221