topic My o2 only showing an old account so I cannot view my bill in My O2 https://community.o2.co.uk/t5/My-O2/My-o2-only-showing-an-old-account-so-I-cannot-view-my-bill/m-p/1809396#M31563 <P>had o2 account for years but changed to a sim only on a business account for which they give me a temp email address. Now its virgin it wont allow me to use this email address and asks for my rel email address, which unfortunatley only links to the old account?? How can I view my bill in my o2, I only have the one email address??</P> Mon, 08 Sep 2025 13:18:14 GMT CCL 2025-09-08T13:18:14Z My o2 only showing an old account so I cannot view my bill https://community.o2.co.uk/t5/My-O2/My-o2-only-showing-an-old-account-so-I-cannot-view-my-bill/m-p/1809396#M31563 <P>had o2 account for years but changed to a sim only on a business account for which they give me a temp email address. Now its virgin it wont allow me to use this email address and asks for my rel email address, which unfortunatley only links to the old account?? How can I view my bill in my o2, I only have the one email address??</P> Mon, 08 Sep 2025 13:18:14 GMT https://community.o2.co.uk/t5/My-O2/My-o2-only-showing-an-old-account-so-I-cannot-view-my-bill/m-p/1809396#M31563 CCL 2025-09-08T13:18:14Z Re: My o2 only showing an old account so I cannot view my bill https://community.o2.co.uk/t5/My-O2/My-o2-only-showing-an-old-account-so-I-cannot-view-my-bill/m-p/1809404#M31564 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5281077">@Dave-O2</a>&nbsp;</P><P>Another old email issue.</P> Mon, 08 Sep 2025 14:19:14 GMT https://community.o2.co.uk/t5/My-O2/My-o2-only-showing-an-old-account-so-I-cannot-view-my-bill/m-p/1809404#M31564 MI5 2025-09-08T14:19:14Z Re: My o2 only showing an old account so I cannot view my bill https://community.o2.co.uk/t5/My-O2/My-o2-only-showing-an-old-account-so-I-cannot-view-my-bill/m-p/1809412#M31565 <P>Thanks&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a>&nbsp;</P> <P>&nbsp;</P> <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3682053">@CCL</a>&nbsp;Please drop me a PM with your mobile number and the email address that you cannot access?</P> Mon, 08 Sep 2025 15:16:16 GMT https://community.o2.co.uk/t5/My-O2/My-o2-only-showing-an-old-account-so-I-cannot-view-my-bill/m-p/1809412#M31565 Dave-O2 2025-09-08T15:16:16Z