https://community.o2.co.uk/t5/My-O2/Paying-off-my-device-plan/m-p/1805883#M31466 <P>I have just got the iphone 16 pro max over 36 months but on ordering I specifically said can I pay the device plan off once I get the phone and was told yes,I have rang 4 times and payment will not go through even after phoning my bank 2 times,bank said as it was a large amount they wouldn't let the payment go through but have cleared &nbsp;it as I've confirmed I was the person making payment so why can't 02 take my payment?????</P> Mon, 11 Aug 2025 15:28:31 GMT Kez1980 2025-08-11T15:28:31Z https://community.o2.co.uk/t5/My-O2/Paying-off-my-device-plan/m-p/1805883#M31466 <P>I have just got the iphone 16 pro max over 36 months but on ordering I specifically said can I pay the device plan off once I get the phone and was told yes,I have rang 4 times and payment will not go through even after phoning my bank 2 times,bank said as it was a large amount they wouldn't let the payment go through but have cleared &nbsp;it as I've confirmed I was the person making payment so why can't 02 take my payment?????</P> Mon, 11 Aug 2025 15:28:31 GMT https://community.o2.co.uk/t5/My-O2/Paying-off-my-device-plan/m-p/1805883#M31466 Kez1980 2025-08-11T15:28:31Z https://community.o2.co.uk/t5/My-O2/Paying-off-my-device-plan/m-p/1805888#M31467 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3380689">@Kez1980</a>&nbsp;</P><P class="">You can get in touch with Payment Management team on 0800 902 0217 <SPAN class="">or 0800 032 5302.</SPAN></P><P class="">Payment Management opening hours:</P><P class="">Monday to Friday – 8am to 8pm</P><P class="">Saturday – 8am to 6pm</P><P class="">Sunday – 9am to 6pm</P> Mon, 11 Aug 2025 16:25:41 GMT https://community.o2.co.uk/t5/My-O2/Paying-off-my-device-plan/m-p/1805888#M31467 MI5 2025-08-11T16:25:41Z