https://community.o2.co.uk/t5/My-O2/Upgrade/m-p/1802587#M31355 <P>I have an upgrade in my basket in my O2 but no option to purchase, everything is grayed out. Any ideas ?</P> Tue, 15 Jul 2025 20:39:33 GMT Pooky 2025-07-15T20:39:33Z https://community.o2.co.uk/t5/My-O2/Upgrade/m-p/1802587#M31355 <P>I have an upgrade in my basket in my O2 but no option to purchase, everything is grayed out. Any ideas ?</P> Tue, 15 Jul 2025 20:39:33 GMT https://community.o2.co.uk/t5/My-O2/Upgrade/m-p/1802587#M31355 Pooky 2025-07-15T20:39:33Z https://community.o2.co.uk/t5/My-O2/Upgrade/m-p/1802590#M31356 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5830749">@Pooky</a>&nbsp;</P><P class="">Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">https://o2uk.co/O2CFB</A>) , X (<A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">https://o2uk.co/O2CIG</A>)</P><P class="">Or you can call them on 0800 081 0255</P><P class="">Monday to Friday – 8am to 8pm</P><P class="">Saturday – 8am to 6pm</P><P class="">Sunday – 9am to 6pm</P><P class="">You can also upgrade in store.</P><P class=""><LI-PRODUCT title="Guide: Upgrading Your O2 Phone" id="Guide031"></LI-PRODUCT>&nbsp;</P><P class=""><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P><P class="">Thanks</P> Tue, 15 Jul 2025 21:05:36 GMT https://community.o2.co.uk/t5/My-O2/Upgrade/m-p/1802590#M31356 MI5 2025-07-15T21:05:36Z