https://community.o2.co.uk/t5/My-O2/My-02-bill/m-p/1797545#M31187 <P>Hi there. I have had to amend my direct debit to the 20th June. I am aware it would have needed to be paid on the 6th but if the direct debit had of continued if you had of gone in it would have made me overdrawn and get bank charges. I have been into the 02 shop to amend this with the confirmation everything would be fine and the bill would go out as normal. Nothing was said about arrears. As you can see I have been with you for over 10+ years&nbsp;</P> Wed, 11 Jun 2025 12:38:29 GMT Kirsty78 2025-06-11T12:38:29Z https://community.o2.co.uk/t5/My-O2/My-02-bill/m-p/1797545#M31187 <P>Hi there. I have had to amend my direct debit to the 20th June. I am aware it would have needed to be paid on the 6th but if the direct debit had of continued if you had of gone in it would have made me overdrawn and get bank charges. I have been into the 02 shop to amend this with the confirmation everything would be fine and the bill would go out as normal. Nothing was said about arrears. As you can see I have been with you for over 10+ years&nbsp;</P> Wed, 11 Jun 2025 12:38:29 GMT https://community.o2.co.uk/t5/My-O2/My-02-bill/m-p/1797545#M31187 Kirsty78 2025-06-11T12:38:29Z https://community.o2.co.uk/t5/My-O2/My-02-bill/m-p/1797546#M31188 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5816001">@Kirsty78</a>&nbsp;</P><P class="">You can get in touch with Payment Management team on 0800 902 0217</P><P class="">Payment Management opening hours:</P><P class="">Monday to Friday – 8am to 8pm</P><P class="">Saturday – 8am to 6pm</P><P class="">Sunday – 9am to 6pm</P><P class=""><LI-PRODUCT title="Guide: How to Pay Your Bill (Airtime &amp;amp; Device Plans)" id="Guide009"></LI-PRODUCT>&nbsp;</P> Wed, 11 Jun 2025 12:54:36 GMT https://community.o2.co.uk/t5/My-O2/My-02-bill/m-p/1797546#M31188 MI5 2025-06-11T12:54:36Z