https://community.o2.co.uk/t5/My-O2/30-refund/m-p/1796090#M31151 <P>Hello I tried getting a phone on contract yesterday but I didn’t pass the credit check however the £30 upfront payment was taken out of my card and still hasn’t been refunded , will I get it back?&nbsp;</P> Sun, 01 Jun 2025 09:01:30 GMT Gabby2 2025-06-01T09:01:30Z https://community.o2.co.uk/t5/My-O2/30-refund/m-p/1796090#M31151 <P>Hello I tried getting a phone on contract yesterday but I didn’t pass the credit check however the £30 upfront payment was taken out of my card and still hasn’t been refunded , will I get it back?&nbsp;</P> Sun, 01 Jun 2025 09:01:30 GMT https://community.o2.co.uk/t5/My-O2/30-refund/m-p/1796090#M31151 Gabby2 2025-06-01T09:01:30Z https://community.o2.co.uk/t5/My-O2/30-refund/m-p/1796091#M31152 <P>The deposit amount, £30 in this case, has been marked by your card provider or bank for the new contract - if the application fails, the money will be returned to your card account or bank account by the credit card company or bank within about a week.</P><P>O2 have not taken the money,&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5811063">@Gabby2</a>.</P> Sun, 01 Jun 2025 09:13:33 GMT https://community.o2.co.uk/t5/My-O2/30-refund/m-p/1796091#M31152 pgn 2025-06-01T09:13:33Z