topic Re: Account query in My O2

Account query

Pmcd1 — Sat, 31 May 2025 11:59:25 GMT

I have 2 accounts with monthly payments but I am not sure what they are for.

Account number

1. **********

2. **********

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pgn — Sat, 31 May 2025 09:51:42 GMT

You need to contact O2 directly - try Social Media, either link just below - and persist until an agent responds. Good luck, @Pmcd1

pgn — Sat, 31 May 2025 09:55:11 GMT

And if you are averse to Social Media, then has many ways, as does

Good luck, @Pmcd1

Cleoriff — Sat, 31 May 2025 12:00:00 GMT

@Pmcd1 wrote:

I have 2 accounts with monthly payments but I am not sure what they are for.

Account number

1. **********

2. **********

The two accounts are probably due to you having a Refresh contract.

1 Would be monthly payment for the phone

2 Payment for the airtime (texts calls data)