topic Unable to logon in My O2

topic Unable to logon in My O2 https://community.o2.co.uk/t5/My-O2/Unable-to-logon/m-p/1795275#M31129 <P>I provide a mobile to my mum (who passed away recently). The account is under my name. My email address is registered too.</P><P> </P><P>I haven't got access to the mobile so unable to log on to my O2 (as it wants to text a code to the phone!).</P><P> </P><P>Any advice? </P><P> </P><P>Thanks</P><P> </P><P>Dave</P> Sat, 24 May 2025 19:49:21 GMT pioneer 2025-05-24T19:49:21Z Unable to logon https://community.o2.co.uk/t5/My-O2/Unable-to-logon/m-p/1795275#M31129 <P>I provide a mobile to my mum (who passed away recently). The account is under my name. My email address is registered too.</P><P> </P><P>I haven't got access to the mobile so unable to log on to my O2 (as it wants to text a code to the phone!).</P><P> </P><P>Any advice? </P><P> </P><P>Thanks</P><P> </P><P>Dave</P> Sat, 24 May 2025 19:49:21 GMT https://community.o2.co.uk/t5/My-O2/Unable-to-logon/m-p/1795275#M31129 pioneer 2025-05-24T19:49:21Z Re: Unable to logon https://community.o2.co.uk/t5/My-O2/Unable-to-logon/m-p/1795288#M31130 <P>Sorry for your loss.</P><P>If you want to cease the phone contract, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5301723">@pioneer</a> - <A href="https://www.o2.co.uk/help/account/manage-your-account/bereavement" target="_blank">https://www.o2.co.uk/help/account/manage-your-account/bereavement</A></P> Sat, 24 May 2025 20:16:05 GMT https://community.o2.co.uk/t5/My-O2/Unable-to-logon/m-p/1795288#M31130 pgn 2025-05-24T20:16:05Z