topic Re: Open O2 not working in My O2

Open O2 not working

EmmaRob16 — Thu, 08 May 2025 08:10:54 GMT

Hello, I am trying to apply my NHS discount but when I log into open o2 it just comes up 'Sorry, there was a problem.' once I log in?

MI5 — Thu, 08 May 2025 08:22:17 GMT

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Dave-O2 — Fri, 09 May 2025 13:36:32 GMT

So i can get this flagged, can you please PM me your mobile number and a screenshot of the error that you're seeing?

RedbeardJohnson — Mon, 12 May 2025 19:26:37 GMT

I am also having the exact same issue and don't know how to resolve this

Cleoriff — Mon, 12 May 2025 22:23:37 GMT

@RedbeardJohnson wrote:
I am also having the exact same issue and don't know how to resolve this

Dave-O2 — Tue, 13 May 2025 08:26:06 GMT

@RedbeardJohnson Can you please drop me your mobile number via PM and i'll get this looked at 👍

Cleoriff — Tue, 13 May 2025 10:59:32 GMT

Thanks @Dave-O2 x

RedbeardJohnson — Thu, 29 May 2025 18:21:52 GMT

@Dave-O2 has solved this for me super Quick. Thanks again Dave!

Cleoriff — Fri, 30 May 2025 10:05:04 GMT

Great news @RedbeardJohnson and well done @Dave-O2 😉

Alexwest21 — Sun, 03 Aug 2025 20:31:31 GMT

Having same issue if anyone can help me please. Can’t even get to log in page just the o2 open page says sorry there’s a problem

MI5 — Sun, 03 Aug 2025 20:35:10 GMT

Alexwest21 — Mon, 04 Aug 2025 15:35:12 GMT

Spot on thanks so much 👍

MI5 — Mon, 04 Aug 2025 15:37:14 GMT

👍