topic Re: Received an email regarding refund in My O2

Received an email regarding refund

ZM1 — Mon, 31 Mar 2025 18:47:45 GMT

I received an email regarding a refund how do I claim it

madasaf1sh — Mon, 31 Mar 2025 18:59:32 GMT

You will need to call the Payment Management team on 0800 902 0217 and they can issue the refund to you.

MI5 — Mon, 31 Mar 2025 19:23:42 GMT

All details should be in the email.

There is usually a link at the bottom of the email to log in to your MyO2 and request it from there.

jonsie — Mon, 31 Mar 2025 19:47:11 GMT

Unless it's a refund on a closed account in which case there will be no access to My O2

Usually the only reason they send a refund email

MI5 — Mon, 31 Mar 2025 20:00:52 GMT

Still a link at the bottom of email in the small print.

jonsie — Mon, 31 Mar 2025 20:07:45 GMT

Who reads that 😂😂

I stand corrected.....

MI5 — Mon, 31 Mar 2025 20:52:13 GMT

Just like the T&C's