https://community.o2.co.uk/t5/My-O2/Live-Chat-wont-work/m-p/1786854#M30917 <P>Needed to talk to an adviser about a discount on my account and the virtual assistant sent me via a QR code on my mobile but in MYo2 the chat fails to work every time?</P><P>So, without phoning o2 I cannot talk to anyone via chat as it keeps sending me around in circles?</P><P>Has anyone else had this problem?</P> Fri, 28 Mar 2025 10:30:48 GMT JPB 2025-03-28T10:30:48Z https://community.o2.co.uk/t5/My-O2/Live-Chat-wont-work/m-p/1786854#M30917 <P>Needed to talk to an adviser about a discount on my account and the virtual assistant sent me via a QR code on my mobile but in MYo2 the chat fails to work every time?</P><P>So, without phoning o2 I cannot talk to anyone via chat as it keeps sending me around in circles?</P><P>Has anyone else had this problem?</P> Fri, 28 Mar 2025 10:30:48 GMT https://community.o2.co.uk/t5/My-O2/Live-Chat-wont-work/m-p/1786854#M30917 JPB 2025-03-28T10:30:48Z https://community.o2.co.uk/t5/My-O2/Live-Chat-wont-work/m-p/1786856#M30918 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3388938">@JPB</a>&nbsp;</P><P>Try the support tab in the MyO2 app.</P><P>Never had a problem connecting to chat there.</P> Fri, 28 Mar 2025 10:39:29 GMT https://community.o2.co.uk/t5/My-O2/Live-Chat-wont-work/m-p/1786856#M30918 MI5 2025-03-28T10:39:29Z https://community.o2.co.uk/t5/My-O2/Live-Chat-wont-work/m-p/1786869#M30919 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3388938">@JPB</a>&nbsp;Alternatively, you can try reaching O2 via social media:<BR />Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>), Twitter (now X) (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>), or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>)</P> Fri, 28 Mar 2025 13:15:47 GMT https://community.o2.co.uk/t5/My-O2/Live-Chat-wont-work/m-p/1786869#M30919 Bambino 2025-03-28T13:15:47Z