topic Re: o2 reward voucher in My O2

o2 reward voucher

alwyn59 — Thu, 13 Mar 2025 10:04:56 GMT

hi i have exchanged rewards for an M&S voucher how long does it take for the voucher to be emailed to me?

Re: o2 reward voucher

Cleoriff — Thu, 13 Mar 2025 10:13:18 GMT

@alwyn59

Here's the info

Download and sign in to the O2 Priority app.

Navigate to the rewards section and find the M&S voucher offer.

Claim the voucher and follow the instructions to redeem it via the app

Re: o2 reward voucher

alwyn59 — Thu, 13 Mar 2025 17:26:19 GMT

I had done this and requested an email voucher but I haven't received the email and it's not in my spam but the value has gone from my rewards. I don't know who to query this with.

Re: o2 reward voucher

MI5 — Thu, 13 Mar 2025 18:16:33 GMT

@alwyn59

It's up to 30 days to receive your voucher.

Chasing up should be done through customer service

Re: o2 reward voucher

Ella44 — Tue, 18 Mar 2025 18:05:27 GMT

Same here. Wasn't emailed the Amazon voucher I've claimed.

Re: o2 reward voucher

Enlli — Tue, 18 Mar 2025 18:10:01 GMT

@Ella44 Follow the advice given previously

We have no access to accounts etc here