topic Re: How do I find out what is using my data? in My O2

How do I find out what is using my data?

Gareth21 — Sat, 08 Feb 2025 15:48:04 GMT

My phone keeps using all it's data at the moment it's going through 25GB a week, but I don;t know what on.

Is there a way of checking to see whats using it all?

Thanks

Gareth

Re: How do I find out what is using my data?

Enlli — Sat, 08 Feb 2025 15:51:23 GMT

What make and model? But both Android and iPhones allow you to look at data consumption by app

Re: How do I find out what is using my data?

MI5 — Sat, 08 Feb 2025 15:57:26 GMT

@Gareth21

To be using that much data, something must be streaming or downloading constantly.

Start by closing all open apps and have wifii turned on and connected where possible.

To check data usage on an Android device, you can do the following:

Open the Settings app
Tap Network & internet
Tap Internet
Tap the Settings icon next to your carrier's name
Your total data usage will be displayed at the top of the screen
To see how much data each app uses, tap App data usage
To select a time period, tap the down arrow

How to check your iPhone's data usage

Open Settings
Select Cellular or Mobile Data
Scroll down to see which apps are using data

Re: How do I find out what is using my data?

Gareth21 — Sat, 08 Feb 2025 16:39:26 GMT

Hey, thanks for the quick response. It seems its Duolingo

Not too sure how to do about that.

Re: How do I find out what is using my data?

MI5 — Sat, 08 Feb 2025 16:58:45 GMT

Have you tried closing the app after each use rather than just swiping it off the screen @Gareth21 ?

Re: How do I find out what is using my data?

Gareth21 — Tue, 11 Feb 2025 08:37:22 GMT

So to check whats using the data, on an iPhone you can reset the Data usage Staatistics, then keep an eye it each day to see whats happening. I had WiFi assist on, which uses mobile data when the wifi is poor, so thinking I was under wifi in my house I was actually on 5g. Thanks for the help guys!

Re: How do I find out what is using my data?

MI5 — Tue, 11 Feb 2025 09:34:18 GMT

@Gareth21

Yes, a good idea to check daily whilst trying to track down any issues.