https://community.o2.co.uk/t5/My-O2/Switch-up-on-14-day-return/m-p/1777728#M30755 <P>It has been over 90 days and my switch up still isn't working and no one at o2 can tell me why or get to the bottom of it&nbsp;</P> Mon, 20 Jan 2025 08:35:52 GMT Owenwalsh714 2025-01-20T08:35:52Z https://community.o2.co.uk/t5/My-O2/Switch-up-on-14-day-return/m-p/1776755#M30743 <P><STRONG>Just a quick one does the 90 day switch up period restart if you do 14 day return&nbsp;</STRONG></P> Mon, 13 Jan 2025 16:47:12 GMT https://community.o2.co.uk/t5/My-O2/Switch-up-on-14-day-return/m-p/1776755#M30743 Owenwalsh714 2025-01-13T16:47:12Z https://community.o2.co.uk/t5/My-O2/Switch-up-on-14-day-return/m-p/1776756#M30744 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5173871">@Owenwalsh714</a>&nbsp;</P><P>Yes.</P><P><EM><SPAN class=""><SPAN class="">What if I change my mind and want my old phone back?</SPAN></SPAN></EM></P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P><EM>We can’t give your old phone back once you’ve switched it for a new one, as we’ll have already started to refurbish it as one of our Like New phones. The good news is, as long as you’re still on a Plus Plan, Ultimate Plan or a Classic Plan with O2 Switch Up added as a Bolt On, you can switch your phone to a new one, every 90 days.</EM></P><P><SPAN><A href="https://www.o2.co.uk/help/pay-monthly/o2-switch-up-faqs" target="_blank" rel="noopener">https://www.o2.co.uk/help/pay-monthly/o2-switch-up-faqs</A></SPAN></P></DIV></DIV></DIV></DIV> Mon, 13 Jan 2025 17:04:09 GMT https://community.o2.co.uk/t5/My-O2/Switch-up-on-14-day-return/m-p/1776756#M30744 MI5 2025-01-13T17:04:09Z https://community.o2.co.uk/t5/My-O2/Switch-up-on-14-day-return/m-p/1777728#M30755 <P>It has been over 90 days and my switch up still isn't working and no one at o2 can tell me why or get to the bottom of it&nbsp;</P> Mon, 20 Jan 2025 08:35:52 GMT https://community.o2.co.uk/t5/My-O2/Switch-up-on-14-day-return/m-p/1777728#M30755 Owenwalsh714 2025-01-20T08:35:52Z