https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772328#M30636 <P>Or put your sim in another phone to receive the code if you have an old phone in the back of a drawer</P><P>Or borrow a friend's phone</P> Wed, 18 Dec 2024 12:56:07 GMT jonsie 2024-12-18T12:56:07Z https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772260#M30632 <P>help!!! i dropped my phone and i have fully broken my phone screen. i am trying to get into my 02 but i cannot without inputting a code sent via text message. which i cannot see. anyone got any ways i can go around this. need to order a new phone asap!!!</P><P>&nbsp;</P> Tue, 17 Dec 2024 23:33:24 GMT https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772260#M30632 gemini168 2024-12-17T23:33:24Z https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772261#M30633 <DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV><DIV>&nbsp;</DIV> Tue, 17 Dec 2024 23:54:13 GMT https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772261#M30633 jonsie 2024-12-17T23:54:13Z https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772298#M30634 <P>If you need a new phone (which will come with a new contract) you are better going into an O2 store with photo ID&nbsp;</P><P>There is a good chance a delivery would be delayed and you not getting it this side of Christmas.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 18 Dec 2024 09:17:10 GMT https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772298#M30634 Enlli 2024-12-18T09:17:10Z https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772327#M30635 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5740321">@gemini168</a>&nbsp;If all you need is a phone and not a new contract, buy the phone elsewhere, either direct from the manufacturer of the phone you want, or from Amazon or similar. It will cost you a lot less than from O2.</P> Wed, 18 Dec 2024 12:50:37 GMT https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772327#M30635 Bambino 2024-12-18T12:50:37Z https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772328#M30636 <P>Or put your sim in another phone to receive the code if you have an old phone in the back of a drawer</P><P>Or borrow a friend's phone</P> Wed, 18 Dec 2024 12:56:07 GMT https://community.o2.co.uk/t5/My-O2/broken-phone-screen/m-p/1772328#M30636 jonsie 2024-12-18T12:56:07Z