https://community.o2.co.uk/t5/My-O2/Paying-phone-bill-can-t-receive-security-text-to-log-in-and-pay/m-p/1770801#M30551 <P>Hi, I’ve got an email to pay monthly bill before next 2 days otherwise I will be charged extra. I’m currently on holiday in Australia so cannot use O2 calls and texts - I’m trying to log in and pay my bill however as part of security checks O2 are sending a pin to my number for me to enter. But I cannot receive this, can you please help as I want to pay this bill asap but cannot complete that security check. Are there other ways around this?</P> Tue, 10 Dec 2024 00:19:21 GMT Krisali135 2024-12-10T00:19:21Z https://community.o2.co.uk/t5/My-O2/Paying-phone-bill-can-t-receive-security-text-to-log-in-and-pay/m-p/1770801#M30551 <P>Hi, I’ve got an email to pay monthly bill before next 2 days otherwise I will be charged extra. I’m currently on holiday in Australia so cannot use O2 calls and texts - I’m trying to log in and pay my bill however as part of security checks O2 are sending a pin to my number for me to enter. But I cannot receive this, can you please help as I want to pay this bill asap but cannot complete that security check. Are there other ways around this?</P> Tue, 10 Dec 2024 00:19:21 GMT https://community.o2.co.uk/t5/My-O2/Paying-phone-bill-can-t-receive-security-text-to-log-in-and-pay/m-p/1770801#M30551 Krisali135 2024-12-10T00:19:21Z https://community.o2.co.uk/t5/My-O2/Paying-phone-bill-can-t-receive-security-text-to-log-in-and-pay/m-p/1770802#M30552 <DIV>This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202</DIV><DIV>Use the specific Payment management number 0800 902 0217</DIV><DIV>The opening times are:<BR />Monday to Friday – 8am to 8pm<BR />Saturday – 8am to 6pm<BR />Sunday – 9am to 6pm</DIV><DIV><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</DIV><DIV>Free overseas number in above link</DIV><DIV>Or use Skype to call free 0800 numbers</DIV><DIV><LI-PRODUCT title="Guide: A Guide to Skype" id="Guide075"></LI-PRODUCT>&nbsp;</DIV><DIV>&nbsp;</DIV> Tue, 10 Dec 2024 00:31:59 GMT https://community.o2.co.uk/t5/My-O2/Paying-phone-bill-can-t-receive-security-text-to-log-in-and-pay/m-p/1770802#M30552 jonsie 2024-12-10T00:31:59Z https://community.o2.co.uk/t5/My-O2/Paying-phone-bill-can-t-receive-security-text-to-log-in-and-pay/m-p/1770803#M30553 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5735585">@Krisali135</a>&nbsp;When you speak to Payment Management you might want to discuss setting up a Direct Debit to avoid this happening in the future.</P> Tue, 10 Dec 2024 03:04:59 GMT https://community.o2.co.uk/t5/My-O2/Paying-phone-bill-can-t-receive-security-text-to-log-in-and-pay/m-p/1770803#M30553 Bambino 2024-12-10T03:04:59Z