https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1769707#M30422 <P><LI-PRODUCT title="Guide: Is the network down for me or everyone?" id="Guide016"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: How can I sort out my network issues?" id="Guide018"></LI-PRODUCT>&nbsp;</P> Fri, 06 Dec 2024 12:32:47 GMT Enlli 2024-12-06T12:32:47Z https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1769705#M30421 <P>Our phones are not working&nbsp;</P> Fri, 06 Dec 2024 12:29:34 GMT https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1769705#M30421 Jessicamoriarty 2024-12-06T12:29:34Z https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1769707#M30422 <P><LI-PRODUCT title="Guide: Is the network down for me or everyone?" id="Guide016"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: How can I sort out my network issues?" id="Guide018"></LI-PRODUCT>&nbsp;</P> Fri, 06 Dec 2024 12:32:47 GMT https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1769707#M30422 Enlli 2024-12-06T12:32:47Z https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1769708#M30423 <DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV> Fri, 06 Dec 2024 12:33:15 GMT https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1769708#M30423 jonsie 2024-12-06T12:33:15Z https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1770063#M30454 <P>This app is mentioned in the guides&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2476233">@Jessicamoriarty</a>&nbsp;that you have been directed to ; it is actually quite useful and might solve your problem :-</P><P>&nbsp;</P><P><A href="https://www.o2.co.uk/apps/my-network" target="_blank">My Network App - Find Out More About Your Network Coverage | Apps | O2</A></P><P><A href="https://www.o2.co.uk/apps/my-network" target="_blank">https://www.o2.co.uk/apps/my-network</A></P><P>&nbsp;</P><P><EM>Understand your network coverage</EM></P><P><BR /><EM>With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:</EM></P><P>&nbsp;</P><P><EM>- check the status of our network in your area – you don’t even need to enter your postcode</EM><BR /><EM>- test your network speeds</EM><BR /><EM>- report any issues with your service.</EM></P><P><BR /><EM>It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.</EM></P> Sat, 07 Dec 2024 15:58:44 GMT https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1770063#M30454 Oxonian 2024-12-07T15:58:44Z