topic Impossible to contact anyone. in My O2

Impossible to contact anyone.

LJWyatt — Tue, 03 Dec 2024 19:04:49 GMT

I've recently switched mobile provider and it's now impossible to speak to someone from o2.

I call the number for support, I go through all the rigmarole to get to where I need, it then texts me a code and when I enter says it's the wrong code, my o2 app has been disabled as I no longer have an account. I tried to contact online in Chrome and when I supplied my number it told me to just call o2 support. Can anyone help me please

Re: Impossible to contact anyone.

MI5 — Tue, 03 Dec 2024 19:16:01 GMT

@LJWyatt

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)