topic Re: App in My O2 https://community.o2.co.uk/t5/My-O2/App/m-p/1198844#M3032 Try logging in here <A href="http://www.o2.co.uk/myo2" target="_blank">http://www.o2.co.uk/myo2</A> Fri, 15 Feb 2019 14:23:43 GMT MI5 2019-02-15T14:23:43Z App https://community.o2.co.uk/t5/My-O2/App/m-p/1198814#M3027 I've been having trouble with the o2 app!<BR /><BR />The last couple of days it keeps saying error and the odd few times its let me on the screen is just white. Been a little bit of a pain as I know my bill is more this month as I bought some data, as I ran out!.<BR /><BR />I've turned phone off and on, uninstalled app, hard reset phone.<BR /><BR />Any advice?<BR /><BR />Thank you! Fri, 15 Feb 2019 13:39:54 GMT https://community.o2.co.uk/t5/My-O2/App/m-p/1198814#M3027 Becca- 2019-02-15T13:39:54Z Re: App https://community.o2.co.uk/t5/My-O2/App/m-p/1198817#M3028 Did you reboot after uninstalling the app and before reinstalling? Fri, 15 Feb 2019 13:43:02 GMT https://community.o2.co.uk/t5/My-O2/App/m-p/1198817#M3028 MI5 2019-02-15T13:43:02Z Re: App https://community.o2.co.uk/t5/My-O2/App/m-p/1198821#M3029 <P>Hey there @Becca-1<BR /><BR />Are you having any problems with your 4G or WiFi Connection? Could you try Clear Cache, Clear Data and then Uninstall and restart the phone and reinstall the App again and see if this issue resolved.<BR /><BR />If not contact o2 on 202.</P> Fri, 15 Feb 2019 13:47:13 GMT https://community.o2.co.uk/t5/My-O2/App/m-p/1198821#M3029 Anonymous 2019-02-15T13:47:13Z Re: App https://community.o2.co.uk/t5/My-O2/App/m-p/1198824#M3030 Yes done that already <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Fri, 15 Feb 2019 13:49:16 GMT https://community.o2.co.uk/t5/My-O2/App/m-p/1198824#M3030 Becca- 2019-02-15T13:49:16Z Re: App https://community.o2.co.uk/t5/My-O2/App/m-p/1198831#M3031 Is the App uptodate? Or even try myo2 online would work if the app ain't working.<BR /><BR /> Fri, 15 Feb 2019 13:52:24 GMT https://community.o2.co.uk/t5/My-O2/App/m-p/1198831#M3031 Anonymous 2019-02-15T13:52:24Z Re: App https://community.o2.co.uk/t5/My-O2/App/m-p/1198844#M3032 Try logging in here <A href="http://www.o2.co.uk/myo2" target="_blank">http://www.o2.co.uk/myo2</A> Fri, 15 Feb 2019 14:23:43 GMT https://community.o2.co.uk/t5/My-O2/App/m-p/1198844#M3032 MI5 2019-02-15T14:23:43Z