https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1768531#M30300 <P>I paid my monthly bill on 1st December and now it has stopped working . I cannot ring or text anyone&nbsp;</P> Tue, 03 Dec 2024 12:14:15 GMT Chappy434 2024-12-03T12:14:15Z https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1768531#M30300 <P>I paid my monthly bill on 1st December and now it has stopped working . I cannot ring or text anyone&nbsp;</P> Tue, 03 Dec 2024 12:14:15 GMT https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1768531#M30300 Chappy434 2024-12-03T12:14:15Z https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1768533#M30302 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3462891">@Chappy434</a>&nbsp;</P><P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this, or use Skype to call for free.</P><P><LI-PRODUCT title="Guide: A Guide to Skype" id="Guide075"></LI-PRODUCT>&nbsp;</P><P>You can reach the Payment Management team on 0800 902 0217.<BR />The opening times are:<BR />Monday to Friday – 8am to 8pm<BR />Saturday – 8am to 6pm<BR />Sunday – 9am to 6pm<BR /><BR />Thanks</P> Tue, 03 Dec 2024 12:16:15 GMT https://community.o2.co.uk/t5/My-O2/Phone-not-working/m-p/1768533#M30302 MI5 2024-12-03T12:16:15Z