https://community.o2.co.uk/t5/My-O2/eSim-stuck-on-activating-with-working/m-p/1763725#M29864 <P>have a look at this help guide</P><P><LI-PRODUCT title="eSIM - How to activate" id="1762356"></LI-PRODUCT>&nbsp;</P><DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV> Sat, 16 Nov 2024 14:24:27 GMT jonsie 2024-11-16T14:24:27Z https://community.o2.co.uk/t5/My-O2/eSim-stuck-on-activating-with-working/m-p/1763724#M29863 <P>eSim stuck on activating without working on iphone</P> Sat, 16 Nov 2024 14:22:37 GMT https://community.o2.co.uk/t5/My-O2/eSim-stuck-on-activating-with-working/m-p/1763724#M29863 mafrahman 2024-11-16T14:22:37Z https://community.o2.co.uk/t5/My-O2/eSim-stuck-on-activating-with-working/m-p/1763725#M29864 <P>have a look at this help guide</P><P><LI-PRODUCT title="eSIM - How to activate" id="1762356"></LI-PRODUCT>&nbsp;</P><DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV> Sat, 16 Nov 2024 14:24:27 GMT https://community.o2.co.uk/t5/My-O2/eSim-stuck-on-activating-with-working/m-p/1763725#M29864 jonsie 2024-11-16T14:24:27Z https://community.o2.co.uk/t5/My-O2/eSim-stuck-on-activating-with-working/m-p/1763729#M29865 <P>A search on this Community will show this is a common problem.</P><P>I would suggest you move back to plastic as esims and O2 don't work well together but worth first reading those other posts</P> Sat, 16 Nov 2024 14:35:02 GMT https://community.o2.co.uk/t5/My-O2/eSim-stuck-on-activating-with-working/m-p/1763729#M29865 Enlli 2024-11-16T14:35:02Z