https://community.o2.co.uk/t5/My-O2/Error-quot-It-looks-like-something-s-gone-wrong-We-re-looking/m-p/1755016#M29191 <DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</DIV><P><SPAN>or give them a call on 202 &nbsp;or 0344 809 0202</SPAN></P><P><SPAN><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</SPAN></P> Mon, 14 Oct 2024 16:20:03 GMT jonsie 2024-10-14T16:20:03Z https://community.o2.co.uk/t5/My-O2/Error-quot-It-looks-like-something-s-gone-wrong-We-re-looking/m-p/1755014#M29190 <P>Hi, I haven't changed anything with my O2 account, but every time I try to log in, I get the following message: 'Error - It looks like something's gone wrong. We're looking into it and hope to get it fixed soon.' Does anyone know why this is happening or how to resolve it?</P> Mon, 14 Oct 2024 16:17:16 GMT https://community.o2.co.uk/t5/My-O2/Error-quot-It-looks-like-something-s-gone-wrong-We-re-looking/m-p/1755014#M29190 Anubis1 2024-10-14T16:17:16Z https://community.o2.co.uk/t5/My-O2/Error-quot-It-looks-like-something-s-gone-wrong-We-re-looking/m-p/1755016#M29191 <DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</DIV><P><SPAN>or give them a call on 202 &nbsp;or 0344 809 0202</SPAN></P><P><SPAN><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</SPAN></P> Mon, 14 Oct 2024 16:20:03 GMT https://community.o2.co.uk/t5/My-O2/Error-quot-It-looks-like-something-s-gone-wrong-We-re-looking/m-p/1755016#M29191 jonsie 2024-10-14T16:20:03Z https://community.o2.co.uk/t5/My-O2/Error-quot-It-looks-like-something-s-gone-wrong-We-re-looking/m-p/1755084#M29192 <P>If you are trying to log in via the MyO2 app <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4408311">@Anubis1</a>, I suggest that you try online :-</P><P>&nbsp;</P><P><A href="https://mymobile.o2.co.uk/" target="_blank" rel="noopener">https://mymobile.o2.co.uk/</A></P><P>&nbsp;</P><P>If you are using the app, try deleting the app, rebooting your 'phone and then reinstalling the app.&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Mon, 14 Oct 2024 19:42:26 GMT https://community.o2.co.uk/t5/My-O2/Error-quot-It-looks-like-something-s-gone-wrong-We-re-looking/m-p/1755084#M29192 Oxonian 2024-10-14T19:42:26Z