topic Re: E-sim not showing on my o2 in My O2 https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754978#M29182 <P>Calling O2 it is then else you call into an O2 store with photo ID</P> Mon, 14 Oct 2024 13:33:02 GMT Enlli 2024-10-14T13:33:02Z E-sim not showing on my o2 https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754974#M29179 <P>I have replaced my eSIM due to getting a new phone my order status on my o2 says completed but when I look to activate my new eSIM it is not listing the eSIM at all what do I do?</P> Mon, 14 Oct 2024 13:24:20 GMT https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754974#M29179 Kornsteven 2024-10-14T13:24:20Z Re: E-sim not showing on my o2 https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754975#M29180 <P>Have you looked in MyO2. The eSIMs are usually delivered there.</P><P>Failing that you will need to contact O2.</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Mon, 14 Oct 2024 13:27:04 GMT https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754975#M29180 Enlli 2024-10-14T13:27:04Z Re: E-sim not showing on my o2 https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754976#M29181 <P>Hi yes me trying to activate it involved going into my o2, there is no eSIM showing</P> Mon, 14 Oct 2024 13:29:45 GMT https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754976#M29181 Kornsteven 2024-10-14T13:29:45Z Re: E-sim not showing on my o2 https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754978#M29182 <P>Calling O2 it is then else you call into an O2 store with photo ID</P> Mon, 14 Oct 2024 13:33:02 GMT https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754978#M29182 Enlli 2024-10-14T13:33:02Z Re: E-sim not showing on my o2 https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754979#M29183 <P>That seems a bit extreme for an eSIM, currently on live chat with an agent, thank you for your help</P> Mon, 14 Oct 2024 13:35:36 GMT https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754979#M29183 Kornsteven 2024-10-14T13:35:36Z Re: E-sim not showing on my o2 https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754984#M29186 <P>They changed it recently due to fraud (so they say) and removed sim swap from.MyO2&nbsp;</P> Mon, 14 Oct 2024 13:50:35 GMT https://community.o2.co.uk/t5/My-O2/E-sim-not-showing-on-my-o2/m-p/1754984#M29186 Enlli 2024-10-14T13:50:35Z