https://community.o2.co.uk/t5/My-O2/issue-direct-debit/m-p/1752164#M28981 <P>thanks MI5,will that asap</P> Wed, 02 Oct 2024 08:34:11 GMT edwin 2024-10-02T08:34:11Z https://community.o2.co.uk/t5/My-O2/issue-direct-debit/m-p/1752155#M28979 <P>Hi O2 Support Team,</P><P>I am trying to set up a direct debit for the 24-month eSIM plan, but I’m encountering an issue. When I enter my payment details, the system doesn’t seem to verify my card, and it’s unable to proceed with the setup.</P><P>I’m using my personal account, and I can’t figure out why it’s not working. Could you please assist me in resolving this issue?</P><P>Thank you for your help.</P><P>Edwin</P> Wed, 02 Oct 2024 08:06:51 GMT https://community.o2.co.uk/t5/My-O2/issue-direct-debit/m-p/1752155#M28979 edwin 2024-10-02T08:06:51Z https://community.o2.co.uk/t5/My-O2/issue-direct-debit/m-p/1752157#M28980 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5679969">@edwin</a>&nbsp;</P><P>You can reach the Payment Management team on 0800 902 0217.<BR />The opening times are:<BR />Monday to Friday – 8am to 8pm<BR />Saturday – 8am to 6pm<BR />Sunday – 9am to 6pm</P><P><LI-PRODUCT title="Guide: How to Pay Your Bill (Contract)" id="Guide009"></LI-PRODUCT>&nbsp;</P> Wed, 02 Oct 2024 08:13:07 GMT https://community.o2.co.uk/t5/My-O2/issue-direct-debit/m-p/1752157#M28980 MI5 2024-10-02T08:13:07Z https://community.o2.co.uk/t5/My-O2/issue-direct-debit/m-p/1752164#M28981 <P>thanks MI5,will that asap</P> Wed, 02 Oct 2024 08:34:11 GMT https://community.o2.co.uk/t5/My-O2/issue-direct-debit/m-p/1752164#M28981 edwin 2024-10-02T08:34:11Z