Track my order?

Andrew753 — Mon, 16 Sep 2024 16:08:12 GMT

Hi all,

Looking into how to track an order I placed around 2 months ago. I have tried my best following instructions via help with no actual option to track my order via my 02 account.

How do you track your order once logged in? I seem to be stuck in a loop.

Tried to use contact us.. again stuck in a loop where it is impossible to get the help you need.

Any ideas much appreciated for tracking my order or getting in contact with 02.

Says a lot having a community as your helpdesk...…

Re: Track my order?

MI5 — Mon, 16 Sep 2024 16:15:21 GMT

@Andrew753

Tracking is only available once you receive a dispatch email.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

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Track my order?

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