topic My O2 app is not working in My O2 https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747096#M28606 <P>I got a new sim and my account isn't working it's saying after 48 hours is will work it has been 2 weeks and it says I should come here to see if I can get help.</P> Thu, 12 Sep 2024 17:23:57 GMT Seyi 2024-09-12T17:23:57Z My O2 app is not working https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747096#M28606 <P>I got a new sim and my account isn't working it's saying after 48 hours is will work it has been 2 weeks and it says I should come here to see if I can get help.</P> Thu, 12 Sep 2024 17:23:57 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747096#M28606 Seyi 2024-09-12T17:23:57Z Re: My O2 app is not working https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747099#M28607 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5662091">@Seyi</a>&nbsp;</P><P>&nbsp;</P><P>There is nothing anyone can do on here as we are all customers like you, and don't have access to accounts, you will need to contact o2 <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;has all the details on how to do this.</P> Thu, 12 Sep 2024 17:39:02 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747099#M28607 madasaf1sh 2024-09-12T17:39:02Z Re: My O2 app is not working https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747122#M28610 <P>Is this the case both online and in the app?</P> Thu, 12 Sep 2024 19:25:21 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747122#M28610 jonsie 2024-09-12T19:25:21Z Re: My O2 app is not working https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747648#M28664 <P>You can try online&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5662091">@Seyi</a>&nbsp;at :-</P><P>&nbsp;</P><P><A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A></P><P>&nbsp;</P><P>If using the smartphone app, try deleting the app, rebooting your 'phone and then reinstalling the app.</P> Sat, 14 Sep 2024 18:00:12 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app-is-not-working/m-p/1747648#M28664 Oxonian 2024-09-14T18:00:12Z