https://community.o2.co.uk/t5/My-O2/Security-login-text/m-p/1745055#M28498 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4118995">@Tedtheted</a>&nbsp;</P><P>A new sim may help.</P><P>Pop instore with photo ID and ask a member of staff&nbsp; to swap your old sim for a new one.</P><P>Hope this helps.</P> Thu, 05 Sep 2024 07:39:19 GMT Cleoriff 2024-09-05T07:39:19Z https://community.o2.co.uk/t5/My-O2/Security-login-text/m-p/1744995#M28486 <P>I am unable to login to myo2 on my android mobile phone. I keep requesting the security sms but not receiving them. I can send and receive all other SMS. My number is ***********. This has happened since I put my sim into a different device as my old one is broken. Please help</P> <P>&nbsp;</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> Wed, 04 Sep 2024 21:52:13 GMT https://community.o2.co.uk/t5/My-O2/Security-login-text/m-p/1744995#M28486 Tedtheted 2024-09-04T21:52:13Z https://community.o2.co.uk/t5/My-O2/Security-login-text/m-p/1745026#M28489 <P>Odd. <LI-PRODUCT title="Guide: Text Message Tips (not sent or received)" id="Guide028"></LI-PRODUCT>&nbsp;may give you a hint, but it sounds like the messages app on the replacement phone either needs to be updated, or the handset has unintentionally been set to block messages from "O2 UK" in your message app, or in your contacts - check your spam settings and your blocked or spam messages.</P><P>Those codes for me come from:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000024997.png" style="width: 791px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/58056i560CB5B183F6E028/image-size/medium?v=v2&amp;px=400" role="button" title="1000024997.png" alt="1000024997.png" /></span></P><P>Good luck, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4118995">@Tedtheted</a>.</P> Thu, 05 Sep 2024 05:43:35 GMT https://community.o2.co.uk/t5/My-O2/Security-login-text/m-p/1745026#M28489 pgn 2024-09-05T05:43:35Z https://community.o2.co.uk/t5/My-O2/Security-login-text/m-p/1745055#M28498 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4118995">@Tedtheted</a>&nbsp;</P><P>A new sim may help.</P><P>Pop instore with photo ID and ask a member of staff&nbsp; to swap your old sim for a new one.</P><P>Hope this helps.</P> Thu, 05 Sep 2024 07:39:19 GMT https://community.o2.co.uk/t5/My-O2/Security-login-text/m-p/1745055#M28498 Cleoriff 2024-09-05T07:39:19Z