https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744369#M28451 <P>What if I am using Pay As Go?</P> Mon, 02 Sep 2024 13:07:03 GMT mebius 2024-09-02T13:07:03Z https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744352#M28447 <P>Can I do a refund from my O2 balance?</P> Mon, 02 Sep 2024 12:13:06 GMT https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744352#M28447 mebius 2024-09-02T12:13:06Z https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744358#M28450 <P>If on Contract/Pay Monthly, yes, from your web version of MyO2, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5652886">@mebius</a>.</P><P><A href="https://accounts.o2.co.uk/signin" target="_blank" rel="noopener">https://accounts.o2.co.uk/signin</A></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000018814.png" style="width: 219px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/56495i9488AE26FE96B85E/image-size/medium?v=v2&amp;px=400" role="button" title="1000018814.png" alt="1000018814.png" /></span></P><P>&nbsp;</P><P>PAYG refunds only possible when porting out or switching to Contract from PAYG.</P> Mon, 02 Sep 2024 12:36:36 GMT https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744358#M28450 pgn 2024-09-02T12:36:36Z https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744369#M28451 <P>What if I am using Pay As Go?</P> Mon, 02 Sep 2024 13:07:03 GMT https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744369#M28451 mebius 2024-09-02T13:07:03Z https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744370#M28452 <P>As mentioned above,&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5652886">@mebius</a>&nbsp;-</P><P>&nbsp;</P><P>Refunds are possible under some circumstances but usually only when cancelling a PAYG contract with a PAC to another network OR if you transfer to a monthly contract with O2.</P><P>&nbsp;</P> Mon, 02 Sep 2024 13:13:17 GMT https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744370#M28452 pgn 2024-09-02T13:13:17Z https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744383#M28453 <P>Answered here&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5652886">@mebius</a>&nbsp;</P><P><A href="https://community.o2.co.uk/t5/Pay-As-You-Go/payment-method/td-p/1744339" target="_blank">https://community.o2.co.uk/t5/Pay-As-You-Go/payment-method/td-p/1744339</A></P> Mon, 02 Sep 2024 13:28:55 GMT https://community.o2.co.uk/t5/My-O2/Refund/m-p/1744383#M28453 MI5 2024-09-02T13:28:55Z