topic Re: Upgrade in My O2

Upgrade

Brian22 — Thu, 18 Jul 2024 10:36:37 GMT

Hi, I am looking for some help. I have made changes to my airtime plan in February this year. I have had a look at my contract for my phone and it looks like its up around the 30th July this year. I took out a 3 year contract with Virgin at the time, starting 30th July 2021. I was wondering if you could tell me how I can upgrade my phone without changing my airtime contract? Thanks

Re: Upgrade

MI5 — Thu, 18 Jul 2024 10:40:43 GMT

@Brian22

If you wish to keep your airtime, you need to buy a phone outright from somewhere and just use your sim in it.

Any upgrades with O2 require a new airtime tariff to go with it.

Re: Upgrade

Cleoriff — Thu, 18 Jul 2024 10:42:36 GMT

@Brian22

The only way is to pay for the phone outright and keep current airtime.

Re: Upgrade

MI5 — Thu, 18 Jul 2024 10:51:48 GMT

@Brian22 wrote:
I have made changes to my airtime plan in February this year.

@Brian22

Just to add, changing your tariff does not affect the end date of your contract, so your airtime will expire at the same time as your device plan still.