https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1734422#M27674 <P>You could try accessing your account <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5616142">@Josh1257</a>&nbsp;online :-</P><P>&nbsp;</P><P><A href="https://mymobile.o2.co.uk/" target="_blank" rel="noopener">https://mymobile.o2.co.uk/</A></P><P>&nbsp;</P><P>If using the app, try deleting it, rebooting your 'phone and then reinstall the up to date version of the app.&nbsp;</P><P>&nbsp;</P><P>No promises that either suggestion will work, but they are worth a try.&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span>&nbsp;</P> Wed, 17 Jul 2024 19:00:59 GMT Oxonian 2024-07-17T19:00:59Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1734325#M27667 <P>Cannot access my account on the app. Been longer than 48 hours&nbsp;</P> Wed, 17 Jul 2024 11:55:10 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1734325#M27667 Josh1257 2024-07-17T11:55:10Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1734327#M27668 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5616142">@Josh1257</a>&nbsp;</P><P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this<BR />Thanks</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Wed, 17 Jul 2024 11:58:37 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1734327#M27668 MI5 2024-07-17T11:58:37Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1734422#M27674 <P>You could try accessing your account <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5616142">@Josh1257</a>&nbsp;online :-</P><P>&nbsp;</P><P><A href="https://mymobile.o2.co.uk/" target="_blank" rel="noopener">https://mymobile.o2.co.uk/</A></P><P>&nbsp;</P><P>If using the app, try deleting it, rebooting your 'phone and then reinstall the up to date version of the app.&nbsp;</P><P>&nbsp;</P><P>No promises that either suggestion will work, but they are worth a try.&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span>&nbsp;</P> Wed, 17 Jul 2024 19:00:59 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1734422#M27674 Oxonian 2024-07-17T19:00:59Z