topic Urgent inquiry in My O2

Urgent inquiry

Dee_Gray2 — Mon, 15 Jul 2024 08:37:53 GMT

Is there a way to download my O2 app outside of the UK as i am currently in Egypt so i cant download it here through google store?

Also, as I am also currently in Egypt, having the bundle tariff of 10£ (8GB) and roaming is not working. I have the roaming on and it does say R next to the network signal as well as 4G.

Lastly, I tried to let me friend call me with the (+44) and it doesnt go through, it says "it is not possible to connect this call, please try again later" why cant anyone call my number?

I have trying for a while now.

Kindly reply to all 3 concerns. Thank you

Re: Urgent inquiry

Enlli — Mon, 15 Jul 2024 08:50:51 GMT

You would need to use a VPN set to a UK ip address to download My O2 and you would need to be in a position to receive a OTP to register.

As far as Roaming in Egypt is concerned there are no bundles so it is very expensive

Re: Urgent inquiry

MI5 — Mon, 15 Jul 2024 09:22:25 GMT

@Dee_Gray2

You need to add credit to your account to fix your calls and data issues, but as it is very expensive, it is best avoided.

Use WhatsApp over wifi where possible or get a local sim to use whilst there.