https://community.o2.co.uk/t5/My-O2/how-can-I-talk-to-a-human/m-p/1731635#M27459 <P>Can you take the SIM out of the security device&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5604958">@AlexMike</a>, put it into a 'phone, do what you need to do and then put it back into the security device ?&nbsp;&nbsp;</P> Thu, 04 Jul 2024 20:33:08 GMT Oxonian 2024-07-04T20:33:08Z https://community.o2.co.uk/t5/My-O2/how-can-I-talk-to-a-human/m-p/1731508#M27448 <P>I need to download my invoices but I cannot access my account.</P><P>the reason is simple: I need to input a code that is sent to the number. But the sim cannot receive messages because it is in a home alarm device (not in a mobile phone).&nbsp;</P><P>I need a different way to verify my identity, but there 's no way to talk with anyone. How please?</P> Thu, 04 Jul 2024 13:19:32 GMT https://community.o2.co.uk/t5/My-O2/how-can-I-talk-to-a-human/m-p/1731508#M27448 AlexMike 2024-07-04T13:19:32Z https://community.o2.co.uk/t5/My-O2/how-can-I-talk-to-a-human/m-p/1731515#M27449 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5604958">@AlexMike</a>&nbsp;See this:&nbsp;<A href="https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M29241" target="_blank">How to find help &amp; contact O2: A Guide - O2 Community</A></P> Thu, 04 Jul 2024 13:37:16 GMT https://community.o2.co.uk/t5/My-O2/how-can-I-talk-to-a-human/m-p/1731515#M27449 Bambino 2024-07-04T13:37:16Z https://community.o2.co.uk/t5/My-O2/how-can-I-talk-to-a-human/m-p/1731635#M27459 <P>Can you take the SIM out of the security device&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5604958">@AlexMike</a>, put it into a 'phone, do what you need to do and then put it back into the security device ?&nbsp;&nbsp;</P> Thu, 04 Jul 2024 20:33:08 GMT https://community.o2.co.uk/t5/My-O2/how-can-I-talk-to-a-human/m-p/1731635#M27459 Oxonian 2024-07-04T20:33:08Z