topic Re: Logging in in My O2

Logging in

Michael18 — Tue, 02 Jul 2024 15:41:55 GMT

Hello When I try and log into my o2 it says it needs to send a code to my phone number about 1 minute after I receive the six digit code and when I enter it in It takes me back to the log in page and makes me reput another code and I'm stuck in the cycle I know I am putting the right email and password as I was signed in a few hours ago please help me

Re: Logging in

MI5 — Tue, 02 Jul 2024 15:45:08 GMT

@Michael18

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Logging in

Michael18 — Tue, 02 Jul 2024 15:46:50 GMT

Thank you sorry I just wish they have a "Live chat button" I feel like I'm going down a rabbit hole and have to dig for it

Re: Logging in

pgn — Tue, 02 Jul 2024 15:52:52 GMT

Clear cache and cookies on your browser, @Michael18 - And don't login to the forum first.

Or use an incognito or InPrivate browser tab, or even a different browser. It does work - Chrome and an Incognito Tab works for me, and click on the little "Sign In" prompt way up top-right of the site first.

Good luck!