How can I contact O2 to complain

aNDREW31 — Tue, 25 Jun 2024 09:07:20 GMT

I need to complain, but I just keep moving around Q&A. How do I contact them?

Re: How can I contact O2 to complain

gmarkj — Tue, 25 Jun 2024 09:14:34 GMT

The complaint procedure is in the link below @aNDREW31

https://www.o2.co.uk/how-to-complain.

Re: How can I contact O2 to complain

Oxonian — Thu, 27 Jun 2024 18:04:48 GMT

@aNDREW31 wrote:
I need to complain, but I just keep moving around Q&A. How do I contact them?

@aNDREW31

What do you feel the need to complain about ? If you give us an outline of your problem, someone might have a suggestion as to the way forward.

Please bear in mind that O2 are taking up to eight weeks to investigate and respond to formal complaints, and during that period, you are unlikely to find any other O2 team who are able and willing to engage with you. Hence, if you are aggrieved by delays on the part of O2, filing a complaint might further delay resolution. 👍

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How can I contact O2 to complain

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Re: How can I contact O2 to complain