https://community.o2.co.uk/t5/My-O2/Log-in-difficulties/m-p/1727001#M26941 <P>If you visit your local O2 retail store <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5588080">@JH12</a>, working replacement SIMs can be procured on the spot :-</P><P>&nbsp;</P><P><A href="https://stores.o2.co.uk/" target="_blank" rel="nofollow noopener noreferrer">Store locator | O2 UK | Find Your Nearest O2 Store</A></P><P><A href="https://stores.o2.co.uk/" target="_blank" rel="nofollow noopener noreferrer">https://stores.o2.co.uk/</A></P><P>&nbsp;</P><P>Please remember to take photographic identification (photo ID) with you !&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P><P>&nbsp;</P><P>Clearly, this will not be the answer if it is your physical handset rater than your SIM that has become defective.&nbsp;</P><P>&nbsp;</P> Sun, 23 Jun 2024 11:02:41 GMT Oxonian 2024-06-23T11:02:41Z https://community.o2.co.uk/t5/My-O2/Log-in-difficulties/m-p/1726509#M26890 <P>I can't log in because the process requires a passcode sent to phone and my phone has stopped recognising my O2 Sim. I wanted to log in to upgrade and get a new Sim. How can I access my account online without a phone security code?</P> Sat, 22 Jun 2024 10:15:19 GMT https://community.o2.co.uk/t5/My-O2/Log-in-difficulties/m-p/1726509#M26890 JH12 2024-06-22T10:15:19Z https://community.o2.co.uk/t5/My-O2/Log-in-difficulties/m-p/1726510#M26891 <P>Yep, only just introduced by O2. We warned them but they wouldn't listen.</P><P>Afraid you will have to contact O2</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Sat, 22 Jun 2024 10:18:46 GMT https://community.o2.co.uk/t5/My-O2/Log-in-difficulties/m-p/1726510#M26891 Enlli 2024-06-22T10:18:46Z https://community.o2.co.uk/t5/My-O2/Log-in-difficulties/m-p/1727001#M26941 <P>If you visit your local O2 retail store <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5588080">@JH12</a>, working replacement SIMs can be procured on the spot :-</P><P>&nbsp;</P><P><A href="https://stores.o2.co.uk/" target="_blank" rel="nofollow noopener noreferrer">Store locator | O2 UK | Find Your Nearest O2 Store</A></P><P><A href="https://stores.o2.co.uk/" target="_blank" rel="nofollow noopener noreferrer">https://stores.o2.co.uk/</A></P><P>&nbsp;</P><P>Please remember to take photographic identification (photo ID) with you !&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P><P>&nbsp;</P><P>Clearly, this will not be the answer if it is your physical handset rater than your SIM that has become defective.&nbsp;</P><P>&nbsp;</P> Sun, 23 Jun 2024 11:02:41 GMT https://community.o2.co.uk/t5/My-O2/Log-in-difficulties/m-p/1727001#M26941 Oxonian 2024-06-23T11:02:41Z