https://community.o2.co.uk/t5/My-O2/Unable-to-access-My-O2/m-p/1724348#M26679 <P>You will need to contact O2.&nbsp;</P><P>You may need your security information associated with the SIM</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Fri, 14 Jun 2024 12:22:15 GMT Enlli 2024-06-14T12:22:15Z https://community.o2.co.uk/t5/My-O2/Unable-to-access-My-O2/m-p/1724345#M26677 <P>Hello,</P><P>I purchased an O2 Huawei mobile wi-fi router from my local (now closed) O2 shop six years ago and still pay O2 a monthly direct debit for internet access. I changed my mobile phone provider and phone number a while back and can no longer access My O2 to check my internet usage as the O2-generated security number is still being sent to my old obsolete mobile number. Any suggestions as to how I can access My O2 again would be most appreciated.</P> Fri, 14 Jun 2024 12:13:19 GMT https://community.o2.co.uk/t5/My-O2/Unable-to-access-My-O2/m-p/1724345#M26677 PeterW 2024-06-14T12:13:19Z https://community.o2.co.uk/t5/My-O2/Unable-to-access-My-O2/m-p/1724347#M26678 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5580123">@PeterW</a>&nbsp;</P><P>&nbsp;</P><P>You will need to contact o2 on 0344 809 0202 and ask them to change the mobile number associated with the account so that you can access the account again.</P> Fri, 14 Jun 2024 12:21:53 GMT https://community.o2.co.uk/t5/My-O2/Unable-to-access-My-O2/m-p/1724347#M26678 madasaf1sh 2024-06-14T12:21:53Z https://community.o2.co.uk/t5/My-O2/Unable-to-access-My-O2/m-p/1724348#M26679 <P>You will need to contact O2.&nbsp;</P><P>You may need your security information associated with the SIM</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Fri, 14 Jun 2024 12:22:15 GMT https://community.o2.co.uk/t5/My-O2/Unable-to-access-My-O2/m-p/1724348#M26679 Enlli 2024-06-14T12:22:15Z