topic Re: Logon to check usage in My O2

Logon to check usage

g7ivp — Fri, 07 Jun 2024 13:46:54 GMT

I'm stuck trying to logon to check usage/top up a pay as you go sim.

When I logon the system wants to send sms code but the sim is in use in a dongle and I don't have access to it.

How can I register another phone number to get the code to logon?

I can't find a telephone number to call and speak to someone about this. Does anyone have O2's Customer Service number?

Re: Logon to check usage

Enlli — Fri, 07 Jun 2024 13:55:44 GMT

Most dongles allow you to read SMS messages when you log on to your control panel

However, put the SIM in a phone temporary to get the code, then once in add an alternative number in your details

Re: Logon to check usage

g7ivp — Fri, 07 Jun 2024 14:41:44 GMT

Thanks but the SIM in the dongle is 100 miles away

Re: Logon to check usage

Oxonian — Sat, 08 Jun 2024 11:15:46 GMT

@g7ivp

@g7ivp wrote:
Thanks but the SIM in the dongle is 100 miles away

OK @g7ivp, buy a PAYG top-up voucher from a local shop and e-mail, text or 'phone the voucher number to the person with the SIM in their possession. 👍