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    <title>topic Re: Cannot access my o2 app in My O2</title>
    <link>https://community.o2.co.uk/t5/My-O2/Cannot-access-my-o2-app/m-p/1707959#M25611</link>
    <description>&lt;P&gt;&lt;a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3586367"&gt;@K27&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;O2 have messed up a system update which is effecting thousands of customers.&lt;BR /&gt;This is a customer to customer community, not O2, so we cannot access your account, sorry.&lt;BR /&gt;You need to contact O2.&lt;BR /&gt;Message them on Social Media. Facebook (&lt;A href="https://o2uk.co/O2CFB" target="_blank"&gt;https://o2uk.co/O2CFB&lt;/A&gt;) , Twitter (X) (&lt;A href="https://o2uk.co/O2CTW" target="_blank"&gt;https://o2uk.co/O2CTW&lt;/A&gt;) or Instagram (&lt;A href="https://o2uk.co/O2CIG" target="_blank"&gt;https://o2uk.co/O2CIG&lt;/A&gt;) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)&lt;/P&gt;&lt;P&gt;&lt;LI-PRODUCT title="Guide: How to find help &amp;amp;amp; contact O2" id="Guide058"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 05 Apr 2024 19:48:07 GMT</pubDate>
    <dc:creator>MI5</dc:creator>
    <dc:date>2024-04-05T19:48:07Z</dc:date>
    <item>
      <title>Cannot access my o2 app</title>
      <link>https://community.o2.co.uk/t5/My-O2/Cannot-access-my-o2-app/m-p/1707958#M25610</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;I keep getting the a message when I try to log in to my O2, telling my 'My O2 is not avail lw to you yet'. I previously had access and do not understand why the change.&lt;/P&gt;&lt;P&gt;I have reset my password via the email that my bills come to but the log in tries to pre populate with an O2 email address&amp;nbsp; and I don't know why.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 05 Apr 2024 19:45:29 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/My-O2/Cannot-access-my-o2-app/m-p/1707958#M25610</guid>
      <dc:creator>K27</dc:creator>
      <dc:date>2024-04-05T19:45:29Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot access my o2 app</title>
      <link>https://community.o2.co.uk/t5/My-O2/Cannot-access-my-o2-app/m-p/1707959#M25611</link>
      <description>&lt;P&gt;&lt;a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3586367"&gt;@K27&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;O2 have messed up a system update which is effecting thousands of customers.&lt;BR /&gt;This is a customer to customer community, not O2, so we cannot access your account, sorry.&lt;BR /&gt;You need to contact O2.&lt;BR /&gt;Message them on Social Media. Facebook (&lt;A href="https://o2uk.co/O2CFB" target="_blank"&gt;https://o2uk.co/O2CFB&lt;/A&gt;) , Twitter (X) (&lt;A href="https://o2uk.co/O2CTW" target="_blank"&gt;https://o2uk.co/O2CTW&lt;/A&gt;) or Instagram (&lt;A href="https://o2uk.co/O2CIG" target="_blank"&gt;https://o2uk.co/O2CIG&lt;/A&gt;) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)&lt;/P&gt;&lt;P&gt;&lt;LI-PRODUCT title="Guide: How to find help &amp;amp;amp; contact O2" id="Guide058"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 05 Apr 2024 19:48:07 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/My-O2/Cannot-access-my-o2-app/m-p/1707959#M25611</guid>
      <dc:creator>MI5</dc:creator>
      <dc:date>2024-04-05T19:48:07Z</dc:date>
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