topic Unable to update billing address in My O2

Unable to update billing address

G_GLupancu1 — Fri, 02 Feb 2024 13:22:49 GMT

Hello I would like some guidance in changing my billing address

Re: Unable to update billing address

G_GLupancu1 — Fri, 02 Feb 2024 13:25:46 GMT

I tried however my address won’t update to new one

Re: Unable to update billing address

Bambino — Fri, 02 Feb 2024 13:39:51 GMT

@G_GLupancu1 See if anything here helps: Changing my personal details | Account and Billing | Help & Support | O2

Re: Unable to update billing address

MI5 — Fri, 02 Feb 2024 14:52:35 GMT

@G_GLupancu1

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks