topic Re: Spend cap in My O2

Spend cap

OM24 — Tue, 16 Jan 2024 19:53:15 GMT

HI. I got a message saying I've reached my spend cap limit so any out of bundle usage won't be possible. I don't know what this means. I have unlimited calls and texts and still have 29 GB of data left. Please can you help. Thanks

Re: Spend cap

TallTrees — Tue, 16 Jan 2024 19:57:05 GMT

Maybe it's automatic @OM24

Guide

Or you can always contact customer services

Here

OR HERE

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or phone them on 202 or 0344 809 0202 (contract)

4445 or 0344 8090222 (PAYG)

Re: Spend cap

MI5 — Tue, 16 Jan 2024 20:01:24 GMT

@OM24

If you call or text numbers that are not included in your allowances, you will be charged.

Guide to allowances here