topic Re: cancel contract in My O2

cancel contract

jimena — Mon, 04 Dec 2023 17:36:29 GMT

Hello

My name is Jimena

I got in touch with someone from o2 to cancel my contract in August. They said it was all sorted and my contract had been cancelled, however, every month I receive my invoice to pay my fee and my contract has not been cancelled. I´m unable to call o2 directly because I moved to America. I hope you can help me sort this out.

Best

Jimena

Re: cancel contract

MI5 — Mon, 04 Dec 2023 17:40:12 GMT

@jimena

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on +44 7860 980 202 (free from your O2 sim)

Re: cancel contract

jonsie — Mon, 04 Dec 2023 17:45:43 GMT

Use Skype to call the free numbers

Re: cancel contract

Oxonian — Mon, 04 Dec 2023 19:47:29 GMT

@jimena

Does anything in help you ?

Re: cancel contract

madasaf1sh — Mon, 04 Dec 2023 19:51:21 GMT

@Oxonian

@MI5 had already pointed the op to that document, no need to keep repeating what has already been advised...