https://community.o2.co.uk/t5/My-O2/Name-change/m-p/1664699#M22936 <P>Help pages here</P><P><A href="https://www.o2.co.uk/help/account-and-billing/changing-personal-details" target="_blank">Changing my personal details | Account and Billing | Help &amp; Support | O2</A></P> Thu, 02 Nov 2023 15:40:47 GMT jonsie 2023-11-02T15:40:47Z https://community.o2.co.uk/t5/My-O2/Name-change/m-p/1664698#M22935 <P>Hi,</P><P>&nbsp;</P><P>I've rang the customer services twice already trying to get help in changing my surname in order to upgrade my contract. I was firstly told I would get sent a link that I never received, the second time I was told I would be able to change it myself on the app/website. I can't see the option to change my surname without calling customer services again? I'm hoping you can help me with the above as this has already been a much longer process than anticipated.</P><P>&nbsp;</P><P>Thanks</P><P>Tash</P> Thu, 02 Nov 2023 15:38:00 GMT https://community.o2.co.uk/t5/My-O2/Name-change/m-p/1664698#M22935 TK87 2023-11-02T15:38:00Z https://community.o2.co.uk/t5/My-O2/Name-change/m-p/1664699#M22936 <P>Help pages here</P><P><A href="https://www.o2.co.uk/help/account-and-billing/changing-personal-details" target="_blank">Changing my personal details | Account and Billing | Help &amp; Support | O2</A></P> Thu, 02 Nov 2023 15:40:47 GMT https://community.o2.co.uk/t5/My-O2/Name-change/m-p/1664699#M22936 jonsie 2023-11-02T15:40:47Z