topic Re: My O2 app in My O2 https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1660235#M22647 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5227491">@MrBlue</a>&nbsp;</P><P>Can you log in online <A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A> ?<BR />If so, try deleting the app, rebooting your phone and then reinstall the app.</P><P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this<BR />Thanks</P> Tue, 17 Oct 2023 10:38:43 GMT MI5 2023-10-17T10:38:43Z My O2 app https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1660233#M22646 <P>when I log in to the app it says that you need to wait 2 days for my account to be allowed to have the app but have waited over a week and the same message pops up.</P> Tue, 17 Oct 2023 10:33:40 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1660233#M22646 MrBlue 2023-10-17T10:33:40Z Re: My O2 app https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1660235#M22647 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5227491">@MrBlue</a>&nbsp;</P><P>Can you log in online <A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A> ?<BR />If so, try deleting the app, rebooting your phone and then reinstall the app.</P><P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this<BR />Thanks</P> Tue, 17 Oct 2023 10:38:43 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1660235#M22647 MI5 2023-10-17T10:38:43Z