topic i data in My O2

i data

DavidFTW — Mon, 14 Aug 2023 10:26:40 GMT

I am not familiar with terms on the invoices etc. but I appear, for the first time ever, to have exceeded my allowance. I have not travelled abroad in August but have some hefty looking idata.o2.co.uk items on my bill and I dont understand what those are. I am in a long queue to O2 to ask them but thought someone could shed some light on it.

Re: i data

MI5 — Mon, 14 Aug 2023 10:30:15 GMT

@DavidFTW

Only business customers are charged for over data use.

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 or 8002 for business customer service.

Re: i data

DavidFTW — Mon, 14 Aug 2023 10:59:05 GMT

thanks, I am a business user

Re: i data

Enlli — Mon, 14 Aug 2023 11:12:49 GMT

Idata just means you are using an iPhone.

Re: i data

MI5 — Mon, 14 Aug 2023 11:16:42 GMT

@DavidFTW wrote:
thanks, I am a business user

Therefore, you have used more data than allowed on your contract.