topic Re: How to send an E-mail to O2? in My O2

How to send an E-mail to O2?

Karsten-1954 — Thu, 03 Aug 2023 12:24:47 GMT

Is this the corect E-mail adressfor Costumor Service

o2extras@o2mail.co.uk or customerservice@o2mail.co.uk ????

Re: How to send an E-mail to O2?

Bambino — Thu, 03 Aug 2023 12:26:42 GMT

@Karsten-1954 There is no email address for O2 customer service.

Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Re: How to send an E-mail to O2?

MI5 — Thu, 03 Aug 2023 12:27:05 GMT

@Karsten-1954

There's no general email address for O2.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks